FAQ'S


What is the Low-Income Housing Tax Credit Program?
Union at Wiley is operated under the Low Income Housing Tax Credit Program (LIHTC) which is an affordable housing program for households with lower incomes. The program was created by Congress in 1986 as part of the Tax Reform Act and is administered by the Internal Revenue Service. This program is not a subsidized housing program.

How is rent determined?
The rental rate is based on pre-set income limits for the property and not based on individual household income.

When do I need to report an income change?
Since we are not a subsidized housing program, income changes do not need to be reported.

Are utilities included in the lease?
Some utilities are included in the lease agreement. Owner pays water, sewer, and trash removal. Resident is responsible for electric, telephone, internet, and cable.

Are pets allowed?
Certain pets are permitted with a signed pet addendum and there is a monthly pet fee. Please contact us for more information.

Is parking available?
Parking is available. We also have carports available for rent.

When are my monthly rent payments due?
Rent is due on the first of each month.

How do I make my monthly rent payments?
Residents can make payments in the office or online through our resident portal.

Does the property have onsite-management?
Yes! When construction is complete and our clubhouse opens, our team will be available during office hours.

What is an annual recertification?
Annually, residents at Union at Wiley are required to recertify their eligibility for the LIHTC program. This typically occurs during the lease renewal process. We will notify you 120 days before the lease expires to begin the recertification process.

How are maintenance concerns addressed?
Maintenance concerns may be reported through the resident portal, by email, phone, or in writing to the rental office. Residents will be provided an emergency contact number in case of emergency maintenance situations.